Xero authentication not working.Fix issues with multi-factor authentication

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Xero authentication not working.Change the device you use for MFA 

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- Xero authentication not working

  Resetting your Xero account's MFA requires you to turn it off and set it up again. What you need to know. If you're switching your MFA. If you prefer to not use the Verify app - you can choose from one of the other authentication apps on offer in your app store. I have iphone with Authenticator app. How to I get to setup new account to work with Rezal Xero accounting system.  

Fix issues with multi-factor authentication – Xero Central

 

Looking for an update on the status of your bank feed? Check that out here Need some Support? Visit Xero Central to get in touch If you can't login to Xero, let us know. If you can't login , enter your Xero login email address below, and we'll get in touch. All Systems Operational. About This Site Looking for an update on the status of your bank feed?

Xero Platform and Settings Operational. Core Xero Products Operational. Expenses Operational. Bank Reconciliation Operational. Reporting Operational. Inventory Operational. Projects Operational. Fixed Assets Operational.

Contacts Operational. Files Operational. America - Regional Products Operational. Asia - Regional Products Operational. Australia - Regional Products Operational. AU Payroll Operational. Canada - Regional Products Operational. New Zealand - Regional Products Operational.

NZ Payroll Operational. South Africa - Regional Products Operational. United Kingdom - Regional Products Operational. UK Payroll Operational. Xero Mobile Apps Operational.

Xero Accounting Mobile App Operational. Xero Expenses App Operational. Xero Projects App Operational. Xero Me Operational. Xero Verify Operational. Workpapers Operational. Xero HQ Operational. Xero Tax AU Operational. Xero Tax NZ Operational. Xero Tax UK Operational. Xero Go Operational. Xero Central Operational. Hubdoc Operational. WorkflowMax Operational. Degraded Performance. Partial Outage. Major Outage. Past Incidents Aug 22 , Aug 21 , Aug 20 , Aug 19 , Sending emails from Xero - Some users unable to send.

Resolved - This incident has been resolved. Aug 19 , UTC. Investigating - We are aware that some customers may not be able to send an email from Xero. Our team is investigating this with urgency. Aug 18 , Aug 17 , Xero Navigation Bar - Slow performance when accessing Reports tab. Resolved - Our team has resolved the issue impacting customers trying to access Reporting. We apologise for any inconvenience this has caused. Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 5. Update - We are continuing to investigate this issue. Aug 17 , UTC. Investigating - We are aware that all customers trying to navigate in Xero are experiencing performance issues when accessing the Reports tab. Aug 16 , Resolved - Our team has resolved the issue impacting customers accessing XPM. Investigating - We are aware customers are unable to access XPM.

Status Last Reviewed: 7. Aug 16 , UTC. Update - We are continuing to work on a fix for this issue. Aug 15 , UTC. We are working to develop a fix and we will update you as soon as we can. Our technical team are investigating as a matter of urgency and we apologise for any inconvenience caused. Aug 15 , Aug 14 , Aug 13 , Aug 12 , Xero Central: Learning - Currently unavailable.

Aug 12 , UTC. Identified - The issue has been identified and a fix is being implemented. Investigating - We are aware customers trying to access Learning in Xero Central are currently unable to do so. Aug 11 , Aug 10 , Resolved - HMRC has resolved this issue. Aug 10 , UTC. Update - HMRC are continuing to investigate this issue. For further updates, please see HMRC's status page. Aug 9 , Aug 8 , Hubdoc - Documents uploading are not being processed. Our technical teams have identified that this related to an issue with one of the hosts.

After restarting the host, performance returned to normal. Aug 8 , UTC. Investigating - We are currently investigating an issue where documents uploaded to Hubdoc are not being processed.

We will update you as soon as we have any further information. Customers receiving errors in Xero. Resolved - Our team has resolved the issue that was impacting customers ability to access certain products in Xero. A change was made to our production monitoring tool which resulted in interruptions to our services.

Our technical teams identified the cause and have resolved this going forward. Identified - We have identified the issue that is causing users to experience error messages when accessing certain products in Xero.